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October 30, 2017

ウォルマート、お金から時間のsaveへ、ロボット投入!

That's Smart: See the Tech Helping Us Serve You Better:
・walmart:10/26
・Technology helps us save time.
・Whether it’s at work or at home, things like a smartphone or a car’s voice-activation software free up valuable minutes of your day.
・That’s exactly the idea behind something new we’re testing in a small number our stores: using automation to handle tasks that are repeatable, predictable and manual, like scanning shelves for out-of-stock items, incorrect prices and wrong or missing labels. This new shelf-scanning technology frees up time for our associates to focus on what they tell us are the most important and exciting parts of working at Walmart – serving customers and selling merchandise.
・We’ve tested this technology in a small number of stores in Arkansas, Pennsylvania and California. And based on these initial tests, we’re expanding it to an additional 50 locations. As with anything we roll out to our stores, the feedback from associates and customers will guide us in how and where we use this technology in the future.
・This combination of people and technology is helping make our stores more convenient and easier to shop, ensuring that products are available when our customers want them. It’s just another example of how we’re using technology to save our associates and customers time.

Wal-Mart launches shelf-scanning robots in about 40 stores:
・REUTERS:1026
・CHICAGO (Reuters) - Wal-Mart Stores Inc will roll out shelf-scanning robots in approximately 40 stores to replenish inventory faster on its shelves and save store employees time when products run out.
・The robots are about 2 feet in size and come with a tower on their backs that is fitted with cameras, which scan aisles to check stocks, missing items and if products have been left in the wrong place by customers.

Walmart will soon have robots roaming the aisles in 50 stores:
・BUSINESS INSIDER:
・Walmart's robot fleet is expanding.
・The retailer has been testing the robots in a small number of stores in Arkansas and California. It is now expanding the program and will have robots in 50 stores by the end of January.
・The robots scan aisles for out-of-stock items, items put in the wrong place by customers, incorrect prices, and wrong or missing labels. They continuously go up and down the aisles of the store, alerting human employees of errors it sees. That makes employees more efficient at correcting errors and automates a task employees say they don't like.

PI研のコメント(facebook):
・ウォルマートが10/26、「That's Smart: See the Tech Helping Us Serve You Better」と題した記事を公表しました。コンセプトは「Technology helps us save time.」であり、これまでは、「save money」がウォルマートのスローガンだったのですが、この記事では、「save time」を前面に打ち出したといえます。具体的には「shelf-scanning robots」を活用し、従業員の棚の在庫チェック、棚札チェック、間違った補充場所のチェックなどをロボットが自ら動き、棚を撮影し、瞬時にデータ化し、従業員へ配信するという画期的なシステムです。今期中に50店舗でテストを行い、改良を加え、水平展開してゆくとのことです。結果、顧客満足度もアップすることも同時に狙うとのことで、まさに、time is moneyを実現する仕組みといえます。 ウォルマートも「combination of people and technology」といっていますが、今後は人間力にいかにIT、テクノロジーを融合させるかが経営の盛衰を決めるとのことで、来年は、ウォルマートに限らず、このような新たな「time is money」をITと人間の融合で実現するサービスが次々に登場するのではないかと思います。ウォルマートの動向、大いに注目です。

続きは、・・:https://twitter.com/PurchaseTW

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October 30, 2017 |

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